Privacy Policy

1. Introduction

Smart Impact Sàrl is committed to protecting your personal data in accordance with the new Swiss federal data protection act, in force since 1 September 2023, and with the applicable data protection regulations.

This privacy policy describes how we collect, use, store and protect your personal information when you use our website smart-impact.ch.

2. Data controller

3. Data collected

We collect the following categories of data:

• •Contact form data: name, email address, telephone number (optional), project type and message.
• •Analytics cookies: anonymised data about your browsing on the site (pages visited, time on site, traffic source).
• •Browsing data: IP address, browser type, operating system, pages viewed, date and time of connection.

4. Purposes of processing

Your personal data is collected and processed for the following purposes:

• •Respond to your enquiries and quote requests.
• •Improve how the site works and how easy it is to use.
• •Produce anonymised statistics on site traffic.

5. Legal basis for processing

The processing of your data rests on the following legal bases:

• •Consent: you consent to the processing of your data when you complete the contact form or accept cookies.
• •Legitimate interest: improving our services and the user experience of our website.
• •Performance of a contract: processing necessary for the performance of a contract to which you are party, or for pre-contractual measures taken at your request.

6. Retention period

• •Contact data: kept for a maximum of 2 years from the last interaction with the client or prospect.
• •Cookies: the retention period depends on the type of cookie and on your browser settings. See the “Cookies” section below for more detail.

7. Sharing with third parties

Your personal data may be shared with the following suppliers, strictly within the purposes described above:

• •Hosting: OVH SAS (France) for website hosting and form processing. Data is stored on a server located in France.
• •Email delivery: Mailgun (Sinch) for delivering form notifications, on European infrastructure.
• •Analytics: Google Analytics (Google LLC, USA) for anonymised statistical analysis of site traffic.

We never sell your personal data to third parties.

8. Cookies

Our site uses cookies to improve your browsing experience. The types of cookie used are as follows:

Cookie management: you can change your cookie preferences at any time through your browser settings. Disabling certain cookies may affect how the site works.

9. Your rights

Under the Swiss data protection act, you have the following rights over your personal data:

• •Right of access: obtain confirmation that your data is being processed and receive a copy of it.
• •Right to rectification: request the correction of inaccurate or incomplete data.
• •Right to erasure: request the deletion of your personal data.
• •Right to portability: receive your data in a structured, machine-readable format.
• •Right to object: object to the processing of your data on legitimate grounds.

To exercise your rights, please contact us at the following address: [email protected].

10. Changes to this policy

Smart Impact Sàrl reserves the right to amend this privacy policy at any time. Any amendment will be published on this page with an updated date. We invite you to check this page regularly to stay informed of any change.

11. Governing law and jurisdiction

This privacy policy is governed by the new Swiss federal data protection act and by Swiss law. In the event of a dispute over the interpretation or performance of this policy, and failing an amicable resolution, the courts of Geneva shall have sole jurisdiction.