Kukissima – Smart Impact project
Live project2020 – ongoing

Kukissima

Swiss tableware at scale: e-commerce built for 19,000 product references.

Services
BrandingE-commerceSEOSEADigital strategyMaintenanceCustom PIM
Technologies
WordPressElementorWooCommerceSmart Pilot (PIM)
The Project

Overview

Kukissima is the consumer brand of Marchon, a Swiss distributor specialising in tableware, from plates to fondue sets, wine systems (Coravin) through to more luxurious pieces such as monolithic grills. Present across French-speaking and German-speaking Switzerland, the project called for an e-commerce platform able to handle a vast catalogue while preserving Marchon's position as a wholesaler and exclusive distributor for certain brands.

The Challenges

Four strategic challenges

01

Avoiding cannibalisation

Launching a B2C channel without competing with reseller partners and the exclusivities negotiated by Marchon

02

19,000 product references to manage

Industrialising the entry, processing and publishing of a catalogue of a scale rarely seen in Switzerland

03

Selling site and brochure site

Selling to the consumer while serving as a commercial showcase for finding new partner brands

04

Two language markets

Serving French-speaking and German-speaking Switzerland with the same quality of experience

Our Approach

How we built the solution

01

E-commerce architecture under control

WooCommerce on WordPress, run through Elementor, structured to absorb an XXL catalogue without losing performance or clarity of navigation.

02

In-house PIM: Smart Pilot

The development of a proprietary Product Information Management system that ingests raw supplier data, processes it against business rules and publishes it to the Kukissima standard.

03

360° digital strategy

Long-tail SEO, targeted SEA, content and continuous maintenance to establish the brand alongside the historic wholesale business.

Key innovation
lightbulb

Smart Pilot: the in-house PIM

A proprietary pipeline that orchestrates the integration of product listings across the whole catalogue. What took several hours of manual work per reference now happens in seconds. The result: a standardised output that feeds the Kukissima site and the Swiss marketplaces simultaneously, with an editorial consistency far quicker and more reliable to maintain than manual handling, which remained possible but slow and laborious across 19,000 products.

Results

Concrete, measurable effects

SEO performance

  • check_circleAround fifty keywords on the first page of Google
  • check_circleLong-tail visibility across the catalogue
  • check_circleBilingual FR / DE search optimisation
  • check_circleSteady organic growth

Product operations

  • check_circle19,000 product references handled without friction
  • check_circleProcessing time cut from several hours to a few seconds
  • check_circleSynchronised publishing to the site and marketplaces
  • check_circleConsistent editorial quality across the whole catalogue

Strategic positioning

  • check_circleA B2C channel under control, without cannibalising partners
  • check_circleA commercial showcase for attracting new brands
  • check_circleA deliberate B2C / B2B dual reading
  • check_circleMarchon's position in the Swiss market strengthened
What this project taught us
“With a catalogue this size, the battle is not won in the shop window but in the pipeline. Intelligent PIM automation frees the brand from product administration and gives it back the time it needs to focus on what really matters: its positioning and its partnerships.”
Your project

Let's build your next digital success together.

Inspired by this project? Let's talk about how we can build yours.

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